FAQs

What industries do you serve?

We serve a wide range of industries including automotive, aerospace, medical devices, consumer electronics, industrial machinery, and more.

Where is your factory located?

Our manufacturing facility is located in Shenzhen, China, with over 11,000 square meters of production space.

What certifications do you have?

We are certified to ISO 9001:2015, IATF 16949:2016, ISO 13485:2016, AS9100D, and ISO/IEC 27001, ensuring high-quality standards across all our operations.

Do you offer custom manufacturing solutions?

Yes, we specialize in custom manufacturing solutions to meet the unique needs of our clients, offering both prototyping and mass production services.

What is your lead time for manufacturing?

Lead time varies depending on the complexity and size of the order, but we strive for quick turnaround times, typically ranging from a few days for prototypes to a few weeks for larger production runs.

Can you handle both small and large production volumes?

Yes, we are equipped to handle both small batch prototypes and large-volume production runs with equal precision and efficiency.

How do I get a quote for my project?

Simply send us your CAD files and project requirements, and we’ll provide an accurate quote within 24 hours.

Do you provide post-production support?

Yes, we offer ongoing support and after-sales service to ensure customer satisfaction and resolve any issues that may arise post-delivery.

Can you produce complex geometries?

Yes, we are equipped with state-of-the-art machines that can handle complex geometries, ensuring the highest quality and precision.

What materials do you work with?

We work with a wide variety of materials including metals (aluminum, steel, titanium), plastics (ABS, POM, PC), and composites.

How do you ensure product quality?

Our quality control system includes rigorous testing, including dimensional inspections using CMM, height gauges, and surface finish measurements, all backed by our certifications.

What is your process for handling intellectual property (IP) and confidentiality?

We take intellectual property protection seriously, and we can sign non-disclosure agreements (NDAs) to ensure the confidentiality of your designs and business information.

Do you have design support?

Yes, our experienced engineering team can assist with design for manufacturability (DFM) to optimize your parts for cost-effectiveness and performance.

How do you handle shipping?

We offer flexible shipping options, including air, sea, and express delivery, to ensure timely delivery to your location, worldwide.

What happens if I’m not satisfied with my order?

Customer satisfaction is our top priority. If you're not satisfied, we work closely with you to resolve any issues, whether it’s reworking the part or offering alternative solutions.

What is CNC machining?

CNC (Computer Numerical Control) machining is a manufacturing process where a computer-controlled machine is used to remove material from a workpiece to create precise parts.

What types of CNC machines do you use?

We use 3-, 4-, and full 5-axis CNC machines, enabling us to produce complex parts with high precision and efficiency.

What materials can you machine?

We can machine a variety of materials, including metals (aluminum, titanium, steel), plastics (POM, ABS, Nylon), and composites.

What industries benefit from CNC machining?

CNC machining is widely used in industries like aerospace, automotive, medical devices, and electronics for producing parts that require high precision.

How do I provide the information needed for CNC machining?

You can provide us with CAD files or 3D models of your design along with specifications for material, tolerances, and surface finishes.

What is the typical lead time for CNC machined parts?

Lead time varies depending on the complexity of the part, but typically, prototypes are delivered within 3-7 business days, and production parts take longer depending on the order size.

Can you create complex geometries with CNC machining?

Yes, CNC machining is capable of creating intricate and detailed geometries with tight tolerances, perfect for complex designs.

What is the tolerance that can be achieved in CNC machining?

We can achieve tolerances as tight as 0.003mm, ensuring high precision for demanding applications.

Can you help with design for manufacturability (DFM)?

Yes, our experienced engineers can assist you in optimizing your design for manufacturability to reduce costs and ensure the highest quality.

Do you offer surface finishes for CNC machined parts?

Yes, we offer a variety of surface finishes including anodizing, painting, polishing, and more, based on your needs.

How is quality controlled in CNC machining?

We use advanced inspection equipment such as CMM (Coordinate Measuring Machines), height gauges, and visual inspection systems to ensure the quality of every part.

Can you handle both small and large production runs?

Yes, we are equipped to handle both small batch prototypes and large-scale production with the same level of precision.

Can I get a sample before full production?

Yes, we can produce a prototype or sample for you to review and approve before we proceed with full-scale production.

What is the cost structure for CNC machining?

The cost depends on factors such as material, complexity, quantity, and lead time. We provide detailed quotes after reviewing your CAD files and specifications.

Do you offer international shipping?

Yes, we offer worldwide shipping and can coordinate delivery to any location based on your preferences.

What is plastic injection molding?

Plastic injection molding is a process in which molten plastic is injected into a mold to create parts in high volume, ideal for mass production of plastic components.

What types of plastics do you use for injection molding?

We work with a wide variety of materials, including ABS, POM, PC, PE, PEEK, and others depending on your project requirements.

How long does it take to produce a mold for injection molding?

The mold creation process typically takes 2-6 weeks, depending on the complexity of the design.

What is the minimum order quantity for injection molding?

We can handle both low-volume and high-volume orders, starting from a few hundred parts up to thousands of units.

Can you produce custom parts with intricate designs?

Yes, injection molding is perfect for creating parts with complex geometries, intricate features, and tight tolerances.

How do I get a quote for injection molding?

Provide us with your design files (CAD), material specifications, and estimated production volume, and we'll provide a detailed quote.

What is the lead time for injection molding?

For low-volume production, lead times are typically around 4-6 weeks, depending on the complexity of the part and the mold.

Can you help with mold design?

Yes, our experienced engineers can assist in designing molds that optimize your parts for cost, performance, and manufacturability.

What are the benefits of injection molding?

Injection molding offers high precision, repeatability, and cost efficiency, especially when producing parts in large volumes.

What is the difference between thermoplastics and thermosets in injection molding?

Thermoplastics can be melted and reshaped multiple times, while thermosets harden permanently after being molded. We offer both types of materials depending on your needs.

Can you produce molded parts with different finishes?

Yes, we offer a range of finishes including glossy, matte, textured, and more, depending on the material and application.

Is injection molding suitable for low-volume production?

Yes, we offer both low and high-volume injection molding services, making it ideal for prototype testing or small batch production.

What is the cost of injection molding?

Costs depend on factors such as material, mold complexity, production volume, and lead time. We provide accurate quotes based on your specifications.

Do you offer post-production services for molded parts?

Yes, we provide additional services such as assembly, printing, and surface treatments to finish your parts as needed.

What industries benefit from injection molding?

Injection molding is widely used in industries such as automotive, medical devices, electronics, packaging, and consumer goods.

What is mold making?

Mold making is the process of creating a mold, typically out of metal, used for shaping molten material like plastic, metal, or resin.

How long does it take to make a mold?

The time for mold making typically ranges from 2 to 6 weeks, depending on the complexity of the part and mold design.

What materials are used for mold making?

We use a variety of materials for mold making, including steel, aluminum, and copper alloys for different applications.

How do I get a quote for mold making?

Provide your part design (CAD), material specifications, and volume requirements, and we'll create a detailed quote for the mold.

What industries use mold making?

Mold making is essential in industries such as automotive, consumer electronics, medical devices, and packaging.

Can you create custom molds?

Yes, we can design and manufacture custom molds for complex parts or specialized requirements.

How do molds impact production costs?

While the initial mold creation is an investment, it significantly reduces the cost per part during mass production.

What is the difference between single-cavity and multi-cavity molds?

Single-cavity molds produce one part per cycle, while multi-cavity molds can produce multiple parts simultaneously, improving production efficiency.

Can you repair or modify molds?

Yes, we provide mold maintenance, repairs, and modifications to extend mold life and improve part quality.

What is the lifetime of a mold?

The lifetime of a mold depends on material type, maintenance, and the number of cycles it goes through, but molds can typically last for thousands of cycles.

How do you ensure mold quality?

We use advanced inspection techniques like CMM and 3D scanning to ensure the mold's precision and functionality.

Can molds be used for both plastic and metal parts?

Yes, we create molds for both plastic injection molding and metal casting processes, offering versatility for different production needs.

What is the cost of mold making?

The cost varies depending on factors such as complexity, material, and size, but it's an essential investment for mass production.

Do you offer design assistance for molds?

Yes, our engineering team assists with mold design to optimize the part for manufacturing and reduce production costs.

Is mold making suitable for small runs?

While mold making is more cost-effective for high-volume production, it can also be used for low-volume runs with the right planning.

What is 3D printing?

3D printing, also known as additive manufacturing, is a process where material is deposited layer by layer to build a three-dimensional object from a digital design file. It's ideal for creating complex geometries and custom parts.

What materials can be used in 3D printing?

We use a variety of materials including plastics (ABS, PLA, Nylon), metals (stainless steel, titanium), and even specialized materials like rubber-like resins and ceramics, depending on your project requirements.

What industries use 3D printing?

3D printing is used in a wide range of industries, including aerospace, automotive, healthcare, consumer electronics, and even fashion. It's especially valuable in creating prototypes, functional parts, and low-volume production runs.

What are the advantages of 3D printing?

• Complex Designs: 3D printing allows the creation of intricate and complex parts that traditional manufacturing methods cannot produce.
• Customization: Each part can be customized to meet specific requirements, making it perfect for bespoke applications.
• Rapid Prototyping: It significantly reduces development time by allowing quick iterations of prototypes.
• Material Efficiency: 3D printing uses only the material needed, which minimizes waste and reduces costs.

How do I provide the files for 3D printing?

You can provide us with a 3D model of your part in formats like STL, OBJ, or STEP. Our team will review the file and ensure it's ready for printing.

What is the lead time for 3D printing?

Lead times depend on the complexity and size of the part, but typically, prototypes can be printed in just a few days, while more complex parts may take longer.

Can you 3D print functional parts, or is it only for prototypes?

Yes, 3D printing is not only used for prototypes but also for functional parts that are strong and durable enough for end-use applications, such as jigs, fixtures, and custom tools.

What is the resolution and accuracy of 3D printing?

Our 3D printing services offer high resolution and accuracy, with tolerances as fine as ±0.1mm, depending on the material and the type of 3D printing technology used.

Can 3D printed parts be used for mass production?

While 3D printing is not typically used for large-scale mass production, it is ideal for low-volume production, custom parts, and rapid prototyping. Some industries also use 3D printing for functional parts in final products.

What types of 3D printing technologies do you use?

We use various types of 3D printing technologies, including FDM (Fused Deposition Modeling), SLA (Stereolithography), and SLS (Selective Laser Sintering), depending on your material and design requirements.

Can 3D printing be used for metal parts?

Yes, we offer metal 3D printing services, including stainless steel, aluminum, and titanium, for producing high-performance metal parts used in industries like aerospace, automotive, and medical devices.

Can you print large parts?

Yes, we have large-format 3D printers capable of printing parts up to 1 meter in size, which is ideal for creating prototypes or large functional parts.

Is 3D printing more cost-effective than traditional manufacturing methods?

3D printing is highly cost-effective for low-volume production and prototypes, as it eliminates the need for tooling and molds. However, for mass production, traditional methods like injection molding or CNC machining may be more economical.

What post-processing is required for 3D printed parts?

After printing, parts may require post-processing such as cleaning, sanding, polishing, or coating to achieve the desired surface finish and functionality. We offer these services as part of our 3D printing package.

What file types do you accept for 3D printing?

We typically accept STL, OBJ, and STEP file formats, but please reach out to our team if you need assistance with file preparation or converting your files into the correct format.